Terms for using Total Joint Voyage.

Last updated May 3, 2026. Total Joint Voyage is operated by Sherlock Health, Inc. By creating an account, opting into SMS, or otherwise using the service, you agree to these terms.

Eligibility and account use

You must be at least 18 years old, or have a parent or legal guardian's consent, to use Total Joint Voyage. Keep your sign- in credentials private and use the platform only for your own account or for a patient you are authorized to assist.

SMS messaging terms

By providing your mobile number and checking the consent box, you agree to receive recurring text messages from Total Joint Voyage related to your care. Message types include appointment reminders, intake-completion nudges, surgical-clearance status updates, joint-class confirmations, and post-operative education prompts.

Message frequency varies based on your stage of care.
Message and data rates may apply.
Reply STOP at any time to unsubscribe; we will send a final confirmation. Reply HELP for help.
Supported carriers include AT&T, T-Mobile, Verizon Wireless, US Cellular, and others. Carriers are not liable for delayed or undelivered messages.
We do not sell or share your mobile number with third parties for promotional purposes.

Not a substitute for medical advice

Content delivered through the platform supports care preparation and recovery workflows. It does not replace medical advice from your clinician. For medical emergencies call 911. For urgent questions contact your care team directly.

Acceptable use

Do not attempt to access accounts that are not yours, reverse engineer the platform, scrape data, or use the service to harass others or violate applicable laws.

Disclaimers and liability

The service is provided “as is” without warranties. To the fullest extent permitted by law, Sherlock Health, Inc. is not liable for indirect, incidental, or consequential damages arising from your use of the service.

Changes

We may update these terms. Material changes will be communicated via the platform or to the email or mobile number associated with your account. Continued use after changes constitutes acceptance.

Contact

Sherlock Health, Inc.
4890 Serene Shores Drive
Gainesville, GA 30504
support@sherlockhealth.ai